LiraSpin Privacy Policy

LiraSpin is operated by Terdersoft B.V., registered in Curaçao, under licence number OGL/2024/1126/0521 issued by the Curaçao Gaming Authority (CGA). This page describes the personal data we collect from players and site visitors, the purposes for which we use it, and the rights available to you. Terdersoft B.V. is the data controller. Because LiraSpin operates under a Curaçao licence rather than a UK licence, this policy reflects the operator’s own data-handling commitments and applicable Curaçao data protection obligations rather than UK GDPR or the Data Protection Act 2018.

What information we collect

We collect personal data across several categories depending on how you interact with the site. At account registration, we collect your name, date of birth, residential address, email address, and phone number. For identity verification and KYC purposes, we collect copies of government-issued photo ID, proof of address, and where required, copies of the payment method used. We also collect gameplay data, including deposit and withdrawal amounts, bet history, session times, and game selections. Device and network data, including IP address, browser type, operating system, and device identifiers, are recorded automatically when you access the site. Cookies and similar technologies are used for site functionality and analytics.

How we use your information

We use personal data to operate your account, process deposits and withdrawals, and provide access to casino and sportsbook products. We process identity and financial data to meet our KYC, age verification, and anti-money laundering obligations under the terms of our CGA licence. Device and session data are used for security monitoring and fraud prevention. Where you have opted in, we use your contact details to send marketing communications, which you may withdraw at any time. Customer support interactions are recorded to handle queries and resolve disputes.

We share personal data with licensed payment processors to handle deposits and withdrawals, and with identity verification providers to complete KYC checks. Data may be shared with the Curaçao Gaming Authority (CGA) in connection with our licence obligations or a regulatory inquiry. We may also share data with affiliated companies within the Terdersoft B.V. network, and with law enforcement or other authorities where we are legally required to do so.

Data retention

We retain account and transaction records for a minimum of five years following account closure, in line with anti-money laundering obligations applicable to licensed gaming operators. Certain records may be kept for up to seven years where a regulatory investigation, dispute, or legal proceeding requires it. Data that is no longer required for any operational or regulatory purpose is deleted or anonymised.

Your rights

You have the right to request a copy of the personal data we hold about you. You may ask us to correct inaccurate or incomplete data. You may request erasure of your data, subject to any retention periods required by law or regulation. You have the right to restrict or object to certain types of processing. Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing. If you have a complaint about how we handle your data, you may raise it with the Curaçao Gaming Authority or the relevant supervisory authority in your country of residence.

Contact us

Privacy queries can be directed to our support team by email at [email protected] . For account closure and related requests, you may also write to [email protected] . No dedicated Data Protection Officer is currently named for this operator; all data-related requests are handled through the support addresses above.