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LiraSpin Responsible Gambling

Gambling is entertainment. LiraSpin operates under a Curaçao Gaming Authority (CGA) licence, number OGL/2024/1126/0521, held by Terdersoft B.V., and that licence carries obligations around fair play and player protection that we take seriously. This page sets out the tools available in your account, the signs that gambling may have stopped being enjoyable, and the external organisations that offer free, confidential support.

Our commitment

LiraSpin is licensed and regulated by the Curaçao Gaming Authority (CGA), which maintains a public licensee register and provides a dispute-resolution channel you can escalate to if we have not resolved an issue to your satisfaction. Our licence covers casino, live casino, and sportsbook activity. Because LiraSpin operates under a CGA licence rather than a UK Gambling Commission licence, GAMSTOP self-exclusion registration does not apply to this site.

Tools available

Your account includes a Gambling Limits section where you can set and adjust the following controls directly:

  • Deposit limits: daily, weekly, and monthly caps on how much you can add to your account
  • Loss limits: a ceiling on net losses over a defined period
  • Session time limits: a maximum duration for a single playing session
  • Reality checks: on-screen reminders at intervals you choose, showing time spent and activity
  • Cool-off periods: a short-term break from the account, typically ranging from 24 hours to several weeks
  • Self-exclusion: a longer-term block you can initiate yourself from your profile, which immediately closes and locks the account

Note that deposit limits cannot currently be applied to cryptocurrency deposits. If you use crypto and want a deposit limit in place, contact support to arrange this. Limits you set take effect promptly; increases to existing limits may be subject to a short cooling-off period before they activate.

Signs to watch for

Gambling can shift from entertainment to a problem gradually. These are common indicators:

  • Chasing losses by placing further bets to recover money already lost
  • Spending more time or money gambling than you originally planned
  • Gambling affecting time with family, friends, or work
  • Borrowing money or using funds set aside for other purposes to gamble
  • Feeling irritable or restless when not gambling
  • Concealing how much time or money you spend on gambling

If any of these apply, the tools above and the organisations below are a practical starting point.

Where to get help

Several organisations offer free, confidential support in the UK and beyond:

All four are available around the clock. GamStop allows you to self-exclude from UK-licensed gambling sites in a single registration; as noted above, LiraSpin operates under a CGA licence and is not part of that scheme.

Contact us

To request self-exclusion, ask about your limits, or close your account, contact us at [email protected] or reach our support team any time via live chat on site. Account closure is not self-service and requires contacting support directly; once confirmed, the account is closed and blocked immediately. For general queries, you can also reach us at [email protected] .