LiraSpin Terms and Conditions

These Terms and Conditions constitute a legally binding agreement between you and Terdersoft B.V., the entity that operates LiraSpin under Curaçao Gaming Authority (CGA) licence number OGL/2024/1126/0521. The agreement governs your use of the LiraSpin platform, including account registration, deposits and withdrawals, bonus participation, responsible gambling tools, and dispute resolution. By accessing or using any part of the LiraSpin service, you accept these terms in full.

About Us and Licensing

LiraSpin is operated by Terdersoft B.V., a company registered in Curaçao. An associated operating entity, Rossobash SRL, is registered in Costa Rica. LiraSpin holds a multi-product gaming licence issued by the Curaçao Gaming Authority (CGA), licence number OGL/2024/1126/0521, covering casino, live casino, and sportsbook activity across international markets. Terdersoft B.V. operates a group of online casino brands on a shared platform; LiraSpin is one of those brands.

Account Registration and Eligibility

You must be at least 18 years of age to register an account. Registration is prohibited if you are located in or resident of any jurisdiction where online gambling is unlawful or where LiraSpin does not hold the authorisation required to offer its services. You may hold only one account; duplicate accounts will be closed and any associated balances may be forfeited. You must provide accurate, current, and complete information at registration and update it promptly if it changes. Identity verification (KYC) must be completed before any withdrawal is processed, and we reserve the right to request supporting documents at any stage of the account lifecycle. We reserve the right to refuse registration or close an existing account where these eligibility conditions are not met or where we have reasonable grounds to suspect a breach of these terms.

Deposits and Withdrawals

We accept deposits and withdrawals via Visa and Mastercard, the e-wallets Skrill and Neteller, Apple Pay, Google Pay, paysafecard, bank transfer, and the cryptocurrencies Bitcoin, Ethereum, Litecoin, and Ripple (XRP). The minimum deposit varies by country and payment method, starting from approximately €20 for most methods; cryptocurrency minimums are displayed on the deposit page at the time of transaction. The minimum withdrawal across all methods is €50. Withdrawals are subject to a processing period of up to 72 hours on our side, after which the payment provider’s own delivery timeline applies; card withdrawals are processed via Visa OCT and Mastercard Payment Transfer and may take up to an additional five business days. Withdrawal limits are €2,500 per day, €7,500 per week, and €15,000 per month; wins that exceed the monthly limit are paid in instalments. We do not charge withdrawal fees as a standard practice, though intermediary bank charges may apply on bank transfers and are capped at approximately €16; cryptocurrency withdrawals are subject to network fees. Withdrawals are returned to the original deposit method where technically possible, and no withdrawal will be processed until KYC verification is complete.

Bonuses and Promotions

Each promotion offered on LiraSpin is subject to its own specific terms, published on the relevant promotion page, but the following standard conditions apply across all casino bonuses unless a promotion states otherwise. The standard wagering requirement is 40 times the bonus amount; bonus funds are sticky and are removed from your balance once wagering is complete, with only the resulting real-money winnings retained. The maximum permitted bet while a bonus is active is €5 (or the currency equivalent of 10 CAD, 10 AUD, or 5 CHF); bets exceeding this limit during an active bonus may result in the bonus and any associated winnings being voided. Bonus winnings are capped at ten times the bonus amount, and winnings generated from sign-up free spins are capped at €50. Game contributions towards wagering requirements are: slots 100%, buy-feature rounds 50%, live roulette and live blackjack 10%, instant-win games 5%, and table games, scratch cards, live casino titles (other than those listed above), jackpot games, and game shows 0%. Bonuses have a validity period stated in their specific terms; the welcome package bonuses are valid for seven days from crediting. We reserve the right to revoke any bonus, withhold associated winnings, and close an account where we determine that a bonus has been claimed through abuse, collusion, or any form of advantage play.

Responsible Gambling

We provide a range of responsible gambling tools, including deposit limits, session time limits, cooling-off periods, and self-exclusion. Full details of these tools and how to activate them are set out on our dedicated Responsible Gambling page. Self-exclusion requests submitted via [email protected] or [email protected] are processed promptly, and once a self-exclusion is active, we will not knowingly accept deposits or bonus claims from the excluded account.

Dispute Resolution

If you have a complaint, contact our support team in the first instance via live chat or by email at [email protected] , providing your account details and a clear description of the issue. If your complaint is not resolved at first contact, you may request escalation to a senior member of the support team. We will provide an initial response to escalated complaints within seven days and a final resolution within 30 days of receipt, except where additional information is required from you. If a dispute remains unresolved after exhausting our internal process, you may escalate the matter to the Curaçao Gaming Authority, which maintains a public licensee register and a dispute-resolution channel for players.

Changes to Terms

We reserve the right to amend these Terms and Conditions at any time, with notice provided by email to your registered address or by a prominent notice on the LiraSpin website. Amendments take effect on the date stated in the notice. Continued use of the LiraSpin service after the effective date of any amendment constitutes your acceptance of the revised terms.